Returns & Refunds

Our policy lasts 30 days. Returns or Refunds can only be made within 30 days from the date you get your items.

FOR DEFECTIVE PRODUCTS

On the rare occurrence that you do receive a damaged or defective item, please contact us at simpleskinnco@gmail.com. In your message body, please provide us with your:

  • Order number
  • Brief description of the problem
  • Photos of the Issue 
OPTIONS FOR YOU:
  1. We resend you the new products and you can return the items to us.
  2. We fully refund you and you can return the items to us.
  3. You can keep the items and we will partially refund you.

You will cover the shipping fee if you choose to return items. Please feel free to contact us if you have any questions.